Customer Satisfaction Survey Thank you for taking the time to complete this survey. Please use the ranking system below to give us honest feedback.1. What is your overall satisfaction with the quality of our probe cards?5 - Extremely Satisfied4 - Very Satisfied3 - Satisfied2 - Dissatisfied1 - Very Dissatisfied2. What is your level of satisfaction with our lead times?5 - Extremely Satisfied4 - Very Satisfied3 - Satisfied2 - Dissatisfied1 - Very Dissatisfied3. What is your level of satisfaction in meeting promised ship dates?5 - Extremely Satisfied4 - Very Satisfied3 - Satisfied2 - Dissatisfied1 - Very Dissatisfied4. What is your level of satisfaction with price competitiveness?5 - Extremely Satisfied4 - Very Satisfied3 - Satisfied2 - Dissatisfied1 - Very Dissatisfied5. What is your level of satisfaction with technical support and expertise from our team?5 - Extremely Satisfied4 - Very Satisfied3 - Satisfied2 - Dissatisfied1 - Very Dissatisfied6. How satisfied are you with the turnaround time required to design a new probe card?5 - Extremely Satisfied4 - Very Satisfied3 - Satisfied2 - Dissatisfied1 - Very Dissatisfied7. How satisfied are you with our RMA process?5 - Extremely Satisfied4 - Very Satisfied3 - Satisfied2 - Dissatisfied1 - Very Dissatisfied8. As an existing customer, would you see a benefit in being able get an automated re-order quote using our website?YesNo9. Is there anything you wished Celadon made that you are interested in? Please note below.Please note any additional feedback you would like our team to review.If you would like us to reach back to you, please include your name and contact information below.NameEmail PhoneOnce again, we are extremely grateful to you for contributing your valuable time, your honest feedback, and your thoughtful suggestions. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we continue to offer an exceptional product and provide you with exceptional service.
